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Continue ShoppingEUROPE'S LARGEST ONLINE STORE FROM IRELAND
Windgoo covers the 12-month limited warranty against original manufacturing defects and shipping damages from the order date.
Only the original customer (name listed on the shipping address) is entitled to the limited warranty coverage which commences on the day the scooter is received by the purchaser.
The warranty period is terminated on the first day of the second year of ownership, or when the scooter is resold or transferred to another individual (warranty is NOT transferable under any circumstances).
To make customers clearly know our warranty service(especially our website consumers), we have listed below warranty covered components and our service available timing(Counting from the purchase date, so we need to check purchase order before warranty service)
Motor - 12 months
Controller - 12 months
Battery - 6 months
Display - 6 months
Switch - 6 months
Headlight - 12 months
Taillight - 12 months
Charger - 12 months
Frame - 12 months
Fork - 12 months
Scooter Stem - 12 months
Handlebar - 12 months
Kick Stand - 6 months
Tires - 6 months
Brake - 12 months
Pedal - 6 months
Freewheel - 6 months
Fender - 12 months
As Windgoo sales network occupies online & offline channels around the world, we have delivered warranty service to some of our authorized partners and stores. You can directly contact the Windgoo product seller who you purchased from, with your order ID/order receipt for the quick response.
If you need any assistance, please contact support@windgoo.co
PS. Order ID, Product Serial Number(Normally under deck or on the e-scooter/e-bike stem) and defect video/images are required for quick warranty service.
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Before you leave...
Get the lowest prices on bikes in the market, only from us!
Enter the code below at checkout to get 1 percent OFF on your first order
Use Code EBIKEONE
Get your bike with easy installments using Klarna!
Continue ShoppingI like your customer service the most so good at least answering questions so quickly
Just purchased the Philodo H8 for my son through thr bike to work scheme. The whole process was flawless with Pogo cycles, constant communication and up to date tracking when product was shipped. My son can't believe the quality of bike he has and as we live in the country he now has his independence to travel the 8 km to and from town with no battery issues.
Prodotto con ottimo rapporto qualità prezzo.
Spedizione e consegna un pò tardiva ma venditore serio e professionale.
Consigliato
Excellent service fast delivery
Would recommend this service
Very satisfied with my purchase